With its HQ in Beijing, China, the fast-growing e-commerce platform and company, JD.com, has since its establishment served to boost customer satisfaction. Richard Liu Qiangdong is the man behind its establishment and successes over the years, and he is also its executive chief
Change is Inevitable
The internet and its value which has increased over the years, boosting businesses and enabling companies and corporations to make names for themselves offered a way for JD.com. However, prior to this, it held the name ‘Jingdong,’ or otherwise known in full as Jingdong Century Trade Co. Thanks to digitalization and the marvels of the modern society, it is today known as Jingdong Mall, or otherwise, JD.com.
Modern Technology; the Way Forward for Top Online Retailers
The way forward for any company or corporation would perhaps be having a clear direction of where it’s headed. JD established means of reaching out to clients and prospective customers and offering their services most satisfactorily through online sales. While this boosted its outreach in the market, it also enabled the company to serve its customers best and thus attracting more. This is reflected in the tally which as by 2018, held a record of a whopping 301.8 billion customers and counting.
Does reaching out to clients and prospective customers ever get tough? Well, meet JD.com where every option is exhausted. Wonders of the contemporary society are innumerable, one being the use of drones for deliveries. JD.com takes into account the boost in their business that drones make while delivering purchases to customers in remote and unreachable areas, and therefore makes use of this great invention. Nonetheless, JD.com has recently implemented the use of robotics for deliveries. It is agreeable that being able to reach to customers, wherever they are, and offering them more than average services is one way to not only win their hearts but also those of the people around them. Read This Article for related information.
JD.com’s successes since its establishment in 2004 have seen its subsequent rise in ranks among global businesses. Furthermore, it has severally been noted to be one among China’s wealthiest online retailers. The success of JD.com is the success of its clients and all customers who have been served best by the company.
More about JD.com on https://www.marketwatch.com/investing/stock/jd