It almost doesn’t matter what profession you are in anymore, admitting that you do not know something has become a taboo. It is almost as if just the admission of a lack of knowledge about a topic is equivalent to failure. The reality though is that people like VP of Operations for Ingersoll Rand Robert Thikoll embrace the fact that there are certain things they do not know.
Ingersoll Rand is a better company because Robert Thikoll is running their operations. They also benefit from his humble nature and ability to ask for help when he does not know the answer to something. If he was a “know-it-all” instead of being the kind and humble person that he is, there would be more problems.
Thikoll recently went to Japan for the company and learned some great values while over there as well. He says that he found out that teamwork is even more important than he realized before. He also says that it was renewed in him just how important something like showing everyone respect is. Japanese culture relies on respect more greatly than many other cultures, so it was an eye-opening experience for him.
He travels around all over for the company to promote the idea of lean-thinking and continuous improvement. These are two skills that can lower costs for any company, and also two things that are on his list to spread out to a bigger part of the entire business world. He says that if more companies would accept this line of thinking, they too could lower their costs and have better results for their customers as well.
Although he may be a rare character in the position that he is in, Robert Thikoll is undoubtedly someone whose example we should all try to learn from. He simply gets things done well.
Learn more about Robert Thikoll: https://angel.co/robertthikoll